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Shipping & Delivery

We happily ship worldwide. We aim to ship all orders within 2 business days from the order being placed. Shipping time varies depending on Canada Post and customs but standard shipping takes approximately 1-2 weeks for the US and Canada and 2-3 weeks for international orders. Standard shipping with Canada Post does not come with a tracking option.

Canada

Estimated arrival 1-2 weeks

Shipping Rates vary, starting from $2.50 CAD

United States

Estimated arrival 1-2 weeks

Shipping Rates vary, starting from $3.00 CAD

International

Estimated arrival 2-3 weeks

Shipping Rates vary, starting from $7.00 CAD

Exchanges

We offer exchanges on unwashed, unworn clothing. Accessories are not eligible for exchanges. Any sale items are final sale. To be eligible for an exchange, your item must be unused and in the same condition that you received it.

Please email us info@avgbrand.com with your name/ order number and the item you wish you exchange. We will then issue you a Return/Exchange Authorization Number. You need this prior to sending the merchandise back to us. No exceptions. This RA number must be written on the outside of the return packaging. Any merchandise returned without an RA number will not be accepted and the merchandise will not be shipped back to the sender. You will be responsible for all shipping costs.

Taxes

  • For all Canadian orders taxes are not included in the price and will be added where applicable by law.

  • Orders shipped outside of Canada are not subject to any Canadian sales tax.

  • Please refer to the the customs legislation in your country of residence for more information on additional duties and taxes.

  • Nova Scotia is subject to 15% HST.

  • AVG Brand is not responsible for any additional duties and taxes.

Customs / Duties / Lost Packages

Avg Brand is not responsible for any duties or custom fees incurred upon delivery. We are not responsible for lost or stolen packages when standard shipping is used as it is not insured or tracked.